Edi Information

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ProductCur. PriceNew Price Minimum Mailbox Charge 75 90 Annual support contract  1020  1100 Quarterly support contract  280  305 Hourly with a support contract  195  215 Hourly without a support contract  270  300 Annual Multi-company support contract  1550  1670 Quarterly Multi-company support contract  412  445 Document Map  420  450 ...
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Jewish New Year closure days 2018 by Jeneveive Soria

Double Z will not be open for business on Monday September 10 & Tuesday September 11, 2018   to observe the Rosh Hashana, Jewish New Year   In case you have an ...
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Double Z Closed for Australia Day by TB

australia_day_notice.png Please read this important information ...
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Australia Day Closing notice by Katie Burt

australia_day_notice.png ...
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Double Z Computer Business closure day by Katie Burt

    Double Z Computer Pty Limited will be closed on Wednesday October 12, 2016for the Jewish festival of Yom Kippur.We thank you for your consideration and will re-open on Thursday, October 13, 2016   ...
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ALM Renewal 2016 by Katie Burt

  Annual maintenance fee for EDI Plus Synergy/DE language   Part of ...
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Rate/Price Increase by Kt

Price and Rate increase (prices exc.gst) From 1 July 2016, the hourly rate for helpdesk support will ...
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Network status page by Katie Burt

 12.48pm. Telstra have a problem in our area. The ADSL connection keeps dropping out. Telstra say there is a faulty battery at the Exchange, which they need to repair/replace.They have given the time for fixing as tomorrow....which we are not accepting and are pushing them for a quicker time. There may be times that orders will go through, it ...
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Price Increase Jan 2016 by Double Z

Double Z will be increasing some of our prices commencing 1st January 2016. Here is what's increasing:  We will be increasing the KC rate for document charges (they have not risen for three years). The minimum charge of $75 per month will remain the same.We will be increasing the cost of a map from ...
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Double Z Festive Season hours by Katie Burt

Double Z will be closed over the festive season. We will be closed from 5pm Tuesday December 23, and re-opening 9am Monday Jan 5, 2015. During this time our emails will not be monitored, so if you have an urgent issue, please leave a message on the phone. Looking forward ...
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ALM Renewal 2014 by Katie Burt

Annual maintenance fee for EDI Plus Synergy/DE language   Part of the software supplied with EDI Plus is a language called Synergy/DE Windows in which we have written the software that allows users to interface to the EDI translation processes going on under the surface.   Synergex, the manufacturers of the Synergy/DE Windows language, charge an annual maintenance fee of ...
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New Red Carpet Service by Mitchell Dobelsky

Double Z Computer has introduced a new "Red Carpet" Service started 1 October 2014. Our Help Desk now offers two levels of support. In addition to the existing telephone support there is a new premium product add-on. We call it the "Red Carpet" Service. This option will provide you with a higher standard of service on two levels.Your ...
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Terms and Conditions for Software Maintenance and Service by Katie Burt

Terms and Conditions for Software Maintenance and ServiceScope=====This Software Maintenance and Services Agreement ("the Agreement") is made between Double Z Computer Pty Limited and the Client whose name and address is set out in the Service Agreement Schedule ("the Schedule") attached.This agreement covers Software Maintenance and Services as listed in the Service Agreement Schedule ...
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EdiPlus and Windows 8 by Katie Burt

There has been an issue with running EdiPlus under Windows 8 or 8.1 . The issue is not directly with EdiPlus, but with one of the add-ons we use to facilitate a VPN connection between your EdiPlus and the GXS network.Therefore EdiPlus is currently not supported under Windows 8 or 8.1Customers planning to upgrade their hardware from Windows XP should ...
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How to send a POA by EDI Helpdesk

How to send a POA (Purchase Order Acknowledgment)Go to EDIPlus, and under "General" select "Order maint to send POA"Double click on the order then double click the field that needs modificationChange the item or the amount that you need to modify, then click OK.Close all the window until you reach the main EDIPlus windowUnder "General" select "Create & send Purch. ...
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Festive Season Business Hours by Katie Burt

Double Z Computer will be closed for business on Monday, December 27 for the Festive Season.The business will re-open on Tuesday, January 4 2010. ...
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How to Re-send an ASN by EDI Helpdesk

Need to re-send an ASN - then read this. ...
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Myer Broadcast 12/02/09 by Katie Burt

Our EDI Plus software does not require any software changes to accommodate the change Myer is making, to flag a purchase order as cancelled.The PO inquiry and PO reports in EDI Plus will show that an order is cancelled.Please note that all of the original order details including quantity and price will be included in the ...
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Christmas hours by Katie Burt

Christmas office hoursWe wish all our customers a safe and happy festive season. It's been a hectic year at Double Z and we thank you for your support over all the changes.Let's believe that the New Year will be the start to a wonderful year for us all.      This is a great time to enjoy our families and people we care about, knowing ...
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Zed Plus IP Address changed by Katie Burt

Zed Plus IP Address to be changed over this weekend.We intend to change the IP address of pop.ediplus.com.au over the forthcoming weekend.The new address is: 203.45.46.82If this requires a change in your firewall settings, please ensure the appropriate people dothe change. ...
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Edi Manual by Harold Zwier

The EDIPlus Manual ...
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Telstra forms by Harold Zwier

Two documents have been sent by Telstra to customers. One of them is titled "Telstra Enterprise Online Solutions Terms and Conditions", the other "Telstra Enterprise Online Solutions Application Form".As noted previously Double Z Computer Pty Ltd will be providing a migration path unless you inform us otherwise.Since EDI Plus is not continuing with the Telstra network, there is ...
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Myer EDI changes by Harold Zwier

Myer are changing the way they send EDI purchase orders.As part of the process of separating Myer from the Coles Group, Myer are moving their EDI processing onto their own server.The bad news is that we will need to make some software changes on your computer so that you can continue toreceive and send Myer EDI - and there will ...
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Trading Partner Map List by Double Z

A complete list of EDIPlus trading partner maps ...
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Application Maps by Double Z / Interbusiness

A complete list of sofware application maps ...
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